How to navigate bureaucracy

Post date: 2022-01-24 21:50:20

Does anyone know who I can contact to clarify rules around bringing medication into Australia from overseas? It seems that both Australian residents and tourists who are visiting are able to bring in just three months' supply under the traveller's exemption. But what if you need to bring in more than that? What if it's a treatment which isn't available in Australia?

I found an email address for a department which I thought might be able to provide some clarity, but got an automated reply which indicates that a human will never read my email.

I do plan on asking my GP and specialist, but I'd like to try to get my head around the regulations before I do so. Besides, our medical system is slammed at the moment so it will take some time to see them.

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