Debt collector or scammer?

Post date: 2024-09-20 05:09:44

Got a call from someone claiming he works for TSI and is collecting a debt my husband owes to the local hospital. Suppose that it's not the scam I think it is, but actually a real debt, that inadvertently went unpaid—what would be the best thing to do?

The caller said he was calling from TSI, which on being pressed he said stood for Transworld Systems Incorporated. The caller ID said "Spam? Not Available", but I do have one real medical supplies caller whose calls get labeled "Spam?", so that's not 100% reliable. The guy claimed he was collecting on a debt. I refused to get my husband, but took down a callback number. The call was from 832-941-0446; the callback number was 800-371-1321.

We've been targeted by scammers before (the worst one is a Medicare scammer who actually spoofs my husband's physician's phone number and claims to be calling "from your doctor's office"), so I am suspicious. But suppose that a debt really did go unpaid—what would be the best practice for dealing with the situation? He did have a procedure done at that hospital a couple years ago, which as far as we know insurance paid for.

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