Tailor may hold pants hostage

Post date: 2024-04-24 04:14:01

I went to a tailor who I've gone to not often but before. I brought in cuffed pants that I needed shortened. I tried the pants on, he measured and charged me $28 which felt like alot and were almost half the price of the pants.

I came back a week later to no cuff, straight hemmed pants. I was upset because I loved these pants and the cuff makes these pants what they are. I told him I didn't ask for the cuff to be removed. He said that cuffed hem is different and costs more. That he didn't think I was 80 years old and would want that style. That didn't really address my issue. We stood there going back and forth about it. I said that the style of the pants were ruined. I was very upset. I asked what could be done. He said that he could check with his tailor (who is offsite) to see if the material was still there but they may have thrown out them. He said I would need to leave the pants so that the tailor could see which cuff to look for. I was so upset and confused that I left but brought the pants back the next day. I asked him to see if his tailor still has the cuff and that I want him to send the cuffs back. He said ok and he would call me. He called me 2 days later and said that his tailor made the cuffs, it would be $10 more and I can pick them up. I called him back and told him absolutely not. I didn't ask for his tailor to make cuffs, I just wanted mine back. He said they threw them out and his tailor spent hours on making a new cuff. I am now livid and don't know what to do. That will be $38 for his mistake which is over half of what I paid for the pants.

I'm worried that he will not give me my pants back unless I pay the extra $10 which feels wrong. He didn't call and tell me the extra charge for something I didn't ask for. Outside of just running out the store with my pants like a thief, what can I say to get my pants back and not pay the $10. I'm open to other options as well.

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