Bought Microsoft 365 for personal. Keeps showing work email in license

Post date: 2024-03-21 03:30:13

My company has Office 365 that I'm subscribed to under my work email license. I recently deleted the programs from my personal computer (MacBook Pro) and bought my own home-use 365 subscription. When I go to the "About" for Word or PowerPoint, it's showing my work email and license.

I was tired of having my company's software on my home computer (MacBook Pro), so I deleted the programs and then bought my own subscription to 365 for Mac, but I can't get it to stop using my company's license/email even though I deleted it. I followed these instructions to get rid of the company software before downloading and installing my own. I guess it didn't work.

I have searched everything I can think of to find a solution. I have also searched everything I can think of to find a phone number that would connect me to an actual human being who could help me with this. Couldn't find one of those.

I have posted to the Microsoft Forums but don't have much hope there.

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