During the summer my husband received a package of underwear from Hollister, which he did not order and which we cannot work out where it came from, and more so, why.
He initially thought I had ordered it, since it's a package of women's underwear, but it's not the kind of thing either of us like! I immediately wrote to the company to get whatever details I could, and they gave me the email address the order was made with (a gmail account with a version of my husband's name) and the last four digits of the Visa card used.
Visa cannot give me the bank, and now Hollister will answer no more questions: I want to know if the name on the card matches the name on the order, but they say they can't tell me that, that I need to file a police complaint, but unless the card is fraudulent, I can't.
Does anyone have any ideas? Another path to take? If someone was using my husband's identity, would they send things to our home address? |
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