My company is in the market for an online project planning / tracking application. We've tried several and none meet our needs, so I thought I would ask for recommendations here. Details below.
Requirements are as follows:
1. A single timeline view across multiple otherwise independent projects.
2. Ability to add accounts/roles for project members even if they don't login themselves to create an account.
3. Ability to assign project members to tasks and track resource utilization if members are assigned to multiple tasks concurrently.
4. Can notify project members via email when tasks are assigned, due, or overdue.
5. Can send of periodic (perhaps weekly) updates on the status of a project's tasks to external customers who don't have accounts in the system.
6. Should support Trello integration (not a dealbreaker).
We've ruled out MS Project, Baton, Monday, and Trello so far for not having one or more of these features. projectmanager.com is the closest thing we've found, and their enterprise plan might actually meet all of our needs, but we can't get their salespeople to return our calls/emails. Just hoping someone has experience with something along these lines that checks all the boxes.