Finding a receipt for an Amazon Marketplace order?

Post date: 2022-06-23 05:19:51

I ordered a piece of fitness equipment from Amazon Marketplace in 2018 or 2019. The equipment has developed a fault and the vendor wants a copy of the receipt for repair or replacement.

I thought this would be a really easy process. I have two Amazon accounts. Now I go to look for the receipt (in both accounts) and I can't find it under order history anywhere. I've checked my email accounts but the order confirmation might have gone to the spam folder which gets automatically deleted. My question is: do Amazon Marketplace orders get stored in your Amazon purchase history in the same way that Amazon orders do?

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