It can take some time for the system to become accustomed
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09 Nov 2022 01:56:32 am.
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The app allows you to make use of Locker Room codes as well as use features like the Scan Your Face feature for your MyPLAYER custom-designed character to play in the MyCAREER mode. However, some players have reported that they're having issues accessing the app, and they are not able to access the much-anticipated face scan feature. Check out 2K Games' official statement regarding the fix to the "failed to log into 2K Sports" error message for the NBA 2K23 companion app.
Unfortunately, there is no fix to this issue as of of writing. However, NBA 2K23 developer Visual Concepts and publisher 2K has officially recognized the "failed to login to 2K Sports" error that is recurring when using the MyNBA2K23 app and announced that a fix is in the works.
Through Twitter, account @NBA2K noted that prior to accessing the MyNBA2K23 app, players must log in to their console or PC account first. This means that you will be able to access the app if you have the active NBA 2K23 save file on PlayStation, Xbox, Nintendo Switch or Steam before synchronizing your account to the application. But the fact that a portion of users are not able to access the app.
As of now, any player affected by the issue will not be able to access the feature to scan faces and redeem the Locker Room codes via the app. We'll update this article once Visual Concepts and 2K have released a patch to fix the "failed to log in with 2K Sports" message.
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