Cancelled Verizon internet service, getting billed for another month

Post date: 2019-04-16 11:40:43

I cancelled Verizon internet on the 28th of February and Verizon actually got around to disconnecting service on the 04th of March (with email confirmation on the 28th of both these things). They're now trying to charge my for the entire month of March as a "closing statement", which I'm a bit mad about. Mainly as it looks like I'm paying up for their inability to act on canceled service in a timely fashion?

My guess is that my billing cycle for March began on the 1st as there's a "Balance doesn't include payments received after MMM 01, YYYY" on each previous bill.

I punted the bill I received on the 14th back to them via my credit card company and it appears that Verizon isn't bothering to contest that with the CC as I've just gotten a nasty gram threatening to send things to collections.

Am I really on the hook for their slow response pushing things over into a new billing period?

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