How do I handle noise disturbance from elderly tenants? (MA)

Post date: 2018-11-12 04:10:25
Views: 7
I'm managing a duplex in Massachusetts. I'm not affiliated with any sort of property management company, just doing this as a favor. The tenants one apartment are elderly and disabled. We installed railings for them, they're in contact with their grandkids, and they have aides and probably nurses who regularly come to their home. The problem is, one of them has started screaming and crying during the night. The other tenants had to move their bedroom, and they can still hear the sound clearly in the bathroom. I asked if the elderly tenants could address the disturbance issue, and it's improved a little, but it's still going on. The owners and I are working together on how to best resolve this. What do we do?

It's spelled out in the lease that tenants can be evicted for noise disturbances "at the option of the landlord." It does not specify a time period, but my understanding is that in Massachusetts, 30 days is the time period to put in a cure/quit notice. Of course, is an eviction notice the appropriate next step? The more I look at this, the more I'm thinking we should hire a lawyer, but any advice would be welcome.
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