Do I have a Delta rap sheet?

Post date: 2018-10-20 12:48:53

I fly to/from work on Delta airlines a few times a month. I'm usually just a normal traveler, albeit tired and just wanting to get where I need to go. I usually sit in First Class or Economy Comfort, and almost always bring a small gift of candy for the flight attendants to share. I consider myself pretty well-behaved...I keep my body in my own seat, I don't hog the armrests or overhead bin space, and I never remove my shoes.

However, this past Monday I was on a flight that was delayed a laughable eleven hours. The flight gate area was a shitshow, with people (including the desk gate agents) freaking out. I was able to reroute using the app but my easy two hour non-stop trip w/ nice seat assignments were no more, and I wouldn't get to work until pretty late in the day. On the first leg of my trip, I acted poorly and expressed my frustration about the lack of overhead bin space (a pet peeve of mine), singling out one person in particular. The flight attendant was not happy with me and accused me of being "aggressive." A gate agent asked to speak with me, I apologized and explained my issues about the original flight's delay, he agreed that the situation sucked and he promised me a $100 credit in my account (and he followed through.)

My question is, does Delta keep a secret file or rap sheet on its frequent fliers? Like, once I got a little tipsy flying home (free drinks!) after a long week...is there a notation somewhere that says I'm a boozebag? Does this thing that happened on Monday show somewhere that I'm a flaming bitch? What about the candies I gifted? Does someone note that somewhere?

PS: When my plane landed I waited for the guy I verbally abused and apologized. He was accepting and we both agreed that sometimes people are assholes. That day it was me.

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