I mishandled my finances and had difficulties making a credit card payment. In an attempt to pay it off, and start cleaning up my credit, I requested an option to a monthly agreement, which required me to close the account. This action now shows up on my credit report as "closed"; but closed by who? I believe that if closed by ME, there should not be consider a negative? But if by the creditor as a negative. How can I determine this? And correct it if it is harming my report? I will add that I am trying to pay off all my accounts, and looking for ways to improve my rating.