My stupid phone refuses to play nice with my stupid headphones!

Post date: 2018-09-18 16:12:48

The sound on my cell phone goes crazy when I try to use headphones! It immediately drops down to zero, no matter what I do. Has anyone else had this problem and found a fix?

This is the most irritating thing. I have a Droid Turbo 2, a couple years old. It always worked fine. All of a sudden, it started doing this crazy thing. When I'm listening to music (youtube, netflix, spotify etc), and I plug in my headphones, the sound instantly drops down to zero. I can see the needle on the sound bar quickly swing to the left. I hit the buttons to make it go up and it immediately zings back down to zero. I literally fight with my phone making the indicator go up and down and up and down. Sometimes i can get it to hold for a few minutes, but then it just slides left to mute again. It's driving me crazy!

This is particularly infuriating when I'm on a long commute or exercising because I need to use my headphones and I literally cant hear anything out of my phone. These are the same headphones I've always had and which always worked, but just in case, I bought a new pair... and had the same problem. To clarify, this is not the phone lowering the sound to protect my ears. It completely mutes it and sometimes even turns it to "alarms only".

I looked online and apparently this is a common problem which supposedly is a glitch from a recent update, except that I haven't updated my phone in a while and this just started a few weeks ago. I've read tons of droid forums where people suggested fixes for this problem but nothing has worked. I'm at my wits end! I can't afford a new phone right now and the rest of the phone works fine. It's just the sound when using headphones.

Please someone tell me they've had this same problem and were able to fix it! I will try any suggestion EXCEPT a factory reset.

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