Last night I became aware that 3 charges were attempted on my accounts and Dominos from different locations in the united states. 2 charges went through on the account I keep money in, one charge was declined on the account that I have as backup. Should I get a lawyer involved? Should I inform my employer?
I have two bank accounts, both with a different assigned debit card. Within 4 minutes of each other, 3 separate charges came from Dominos, in Texas and California (I'm in Virginia). One charge was declined because the card used didn't have any money in the account. Because the order didn't process, I don't really have any information on where the 3rd originated. I'll be calling my bank to see if they know.
I had my debit cards in possession. It appears that they somehow gained access to my Dominos customer profile. On there, I have both debit cards saved. What troubles me, and makes me think it's domino's fault, and not these people individually, is that they are not related in any way. I received 2 emails for the completed Dominos orders. Each one has the name, phone number, and address of the person who placed the order. I've found one of them on facebook, and he doesn't have any friends with the other person's name, or any friends in Texas. I also know they had access to my Dominos customer profile for sure, because my preferred store was changed to the one in California, which was the most recent charge. (I think this is a tick box that's automatically checked when adding a new address)
I don't have a personal computer. I use my phone, and only use my work computer (no library, public computers, etc). All internet activity is monitored/keylogged at work. This would be the only other way that someone could have accessed my Dominos account, if someone at my job (a major healthcare corporation) had taken my information.
Should I inform my employer? The people in my small office?
Should I get a lawyer? If this was a breach of information or, I don't know, Dominos system failed and accidentally used my profile instead of the orderer's, I feel like I should be entitled to compensation. If it was an employee in IT that took my information from my computer, I feel like I should sue them. Is that right? This whole thing is a mess and has caused a lot of financial trouble for me (this was about $100 when I live paycheck to paycheck) and I'm frustrated but also scared.
Side not: Yes i've called my bank, cancelled my cards, am going to set up fraud report, etc. |
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