Helping aunt with hearing disability to use the phone (TTY/TDD)

Post date: 2022-08-05 10:51:12
Views: 50
My aunt is very hard of hearing with a type of impairment that doesn't respond well to hearing aids (she does have them). We are looking into a TTY/TDD device to help her with phone calls. I managed to figure out how she can access Voice Carry Over service via her phone provider (Telus), but it looks like we would have to buy the actual unit for her. She hates learning new technology (e.g. she didn't like texting) so the simpler the tech the better. If you have experience with TTY/TDD machines, I'd love your advice! I'm looking for product recommendations/things to avoid, tips on teaching her to use the tech, and info on accessing subsidies. She is 82, on a pension, and lives in British Columbia, Canada.
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