Want to cancel a hotel booking, but getting run around

Post date: 2022-06-24 04:07:10

How to cancel a hotel reservation booked through a third party? I did mess up and not realize the booking said it was non-refundable, but this is a lot of money. Details are inside!

First up, this is probably my fault. I booked a hotel (domestic USA travel) through Bookings.com and did not realize the booking was non-refundable, i.e. once booked I will not be refunded charges (which amount to $1500 for a week's stay). I tried to cancel the reservation through bookings.com but they say they can't cancel it , only the hotel can, and I'll still be charged. I emailed the hotel and they said since it was booked through a third party they can't cancel it, meaning I'll still be charged.

To be clear, I can totally cancel the reservation, but I'm going to be charge $1300 US and that sounds wildly unfair.

How can I cancel this and not be charged the full amount? It doesn't look like I've been charged so far on the debit card I used for the booking?

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