How to open garage door when power is out

Post date: 2021-10-25 10:22:36
Views: 66
I've been given a 'backup' key, and the key undoes the lock in the garage door, and then.... I am to do something else to get the door open, without breaking someone's garage door lift system. I don't know what that something is.

Thanks to the bomb cyclone I and many many neighbors are without power. I have lived here for just a couple months. My landlord is out of country and is not easy to contact.

There's a lock about 5.5 feet off the ground in the middle of the door. The key 'opens' that, by which I mean the entire lock cylinder comes out of the hole towards me, and is attached to a metal wire (exactly the kind of metal wire you would expect would be used to pull, say, a garage door). About 8-10 inches come out without me pulling.

Questions:

1. Am I supposed to pull MORE of the metal wire out towards me? or at this point has it 'done its thing' and I should just try lifting up the door?I did try pulling on it, hard, but I didn't feel it 'give' at all.

2. Have also tried lifting the door. It was very reticent. I could only get it about 6 inches off the ground. It's a large door, a two-car-garage door, but again it felt like it was pushing back more than it wanted me to pull. It felt like that was more than just gravity. My lift up did not produce any momentum towards further pulling.

Making all this even more fun, it's pouring down rain.

Thanks for the help
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