Can you help me troubleshoot this Gmail problem?

Post date: 2021-10-20 05:02:36

Please bear with me because I'm not a tech person, but I'm having a Gmail problem related to my work and it's making me scared and unhappy. Can you help me troubleshoot it?

I have my personal gmail account -- Blah@gmail.
I have my professional email -- WorkBlah@BlahDomain. This was set up through Weebly 8 years ago.

Up until today, all email sent to WorkBlah arrived in my Blah@gmail inbox. I could reply to it and my outgoing email shows as being from WorkBlah. I could write a new email and choose whether to make it look like it was coming from WorkBlah or just Blah.

Starting today:
-- I received an email to WorkBlah and responded. I got this bounce message: You no longer have access to WorkBlah@BlahDomain. To send this email, choose a different "from" address and try again. Learn more at https://support.google.com/mail/answer/22370?hl=
-- When I follow that "learn more" link and follow the instructions, I go to my gmail settings and accounts and see that WorkBlah is already there, and the option to respond from that email is enabled. I've also tried signing out and signing in again.
-- I can still receive emails to WorkBlah. I can't send from WorkBlah.

Is this a Weebly-side problem? I've sent a help request to them; they're super slow at responding. I'm definitely fulled paid up on the Weebly end.

Can you help me figure out what's going wrong?

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