Do you have experience dealing with your health ins "Care team"?

Post date: 2021-04-08 05:14:30

My job's health insurance has one of these "Care teams" who purport to provide you with a personal contact & concierge support with claim issues, etc. Given that the concept of health insurance is pure theft, what kind of horrible trick are they trying to play here? Would I actually get anything out of this arrangement or is a trap?

I am considering it because my husband has some chronic health conditions and I have a lot of experience with fighting with whoever our current ins company is to get them to hold up their end of the bargain they made without anyone really consenting to it. So perhaps having just one person to fight with will be easier than the faceless, inhuman Kafka-esque nightmare I'm used to. So will it be easier with this "care team" or is it a trap to collect information they can sell or some shit?

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