Someone Is Wrong on the Internet (PagSeguro Edition)

Post date: 2021-01-12 15:24:43

Over the last few weeks I've been receiving receipts for transactions from PagSeguro, a Brazilian payment platform. These are not my transactions, and I have verified that they are not actually affecting my financial accounts, so it appears that someone has just erroneously entered my email address as theirs and this is probably not a scam. What can/should I do about this?

I cannot find contact information for PagSeguro anywhere. The contact form requires you to be a registered customer. There are no general email addresses (info, contact, tech, etc.) listed on their site (except for Investor Relations). The language at the bottoms of the receipts makes it clear that replies will not be received by anyone.

Mostly I'm just annoyed, but I know I can probably just ignore the messages. But part of me is concerned that someone out there is buying things and they are not getting receipts/documentation for their transactions, so I'd like to figure out how to get this corrected for their sake.

I sent a Google-translated message in Portuguese to the seller of the most recent transaction but I haven't heard back, and, frankly, never expected to.

Can I just safely ignore this? Alternately, is anyone familiar with PagSeguro (or Portuguese) who can maybe find a support contact address for them?

Photo of a receipt I received is here]

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