VPN struggles

Post date: 2020-12-04 03:34:43

Please help me troubleshoot my VPN and internet connection woes before I get fired from my new job.

Recently started a new job and am having a lot of trouble reliably connecting to the shared network/VPN from home.

I have Verizon Fios 100/100-- but in speed tests over wifi from my Verizon router, I get more like 55/55 on a regular basis, sometimes less. As soon as I connect to the VPN (SSL), my speeds are more like 20/10, and I can't actually access the drives (get 'network path not found' error). The IT person seems to think this is a problem with my internet but hasn't been particularly helpful in figuring out how to fix it.

Can someone who knows more help me figure out the next best step? It seems like these are the options:

-Buy an ethernet cable to see what my actual speeds are/see if my speeds improve enough to connect
-Upgrade to 200/200 mbps plan or more (this is fine, I can do this if I actually need to)
-Bug verizon and tell them I'm not getting the speeds I'm paying for (I'm not sure if this is true)
-Bug the IT person because this sounds like it is actually an issue with my work laptop or the network (I have no idea if this is true)
-Other?

Thank you in advance for saving my career, metafilter.

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