Kaizo raises $3M for its AI-based tools to improve customer service support teams
Post date: 2020-03-27 04:39:38
Views: 127
CRM has for years been primarily a story of software to manage customer contacts, data to help agents do their jobs, and tools to manage incoming requests and outreach strategies. Now to add to that we’re starting to see a new theme: apps to help agents track how they work and to work better. Today