MTNL Customer Care Numbers
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08 May 2018 07:03:02 am.
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MTNL Customer Care Number
MTNL is a joint venture of state-owned telecom provider and the central communication ministry. MTNL stands for Mahanagar Telephone Nigam Limited. The literal meaning of Mahanagar is Metropolitan. Therefore, as the name suggests MTNL is the telecommunication provider of two metropolitan cities in India. These cities are Delhi and Mumbai. MTNL provides many communication-based services in these two metro cities, some of them are as follows:
- Dial-up internet
- Digital television
- Fiber-to-the-home
- IPTV
- Fixed-line
- Mobile telephony
- Wired and wireless broadband
Among all those services, MTNL has more than 5 million customers all over the states. In addition, like all other communication providers, MTNL to have to provide customer support for all their services. MTNL provides the service either via MTNL Customer Care Mail or via MTNL Customer Care Number. If you one of the customers of MTNL communication Services, and you are looking for the customer care assistance for any of its services. Then, you have just come to the right place. We are going to provide you the details of MTNL Customer Care Number. The numbers below are according to your current city. If you are still not satisfied, then we are giving the MTNL Customer Care Email ID too.
Which Problems Could Be Solved By MTNL Customer Care
MTNL Customer Care solves a whole lot of problems every day. These problems vary from state to state and service to service. Some of the common technical problems in which you should call MTNL Customer Care are:
- Connectivity Issues
- Network Problems
- Internet Down
- Equipment not performing accurately
- Line break
There is also a list of non-technical problems, which MTNL Customer Executives solve. This list consists of many money and prestige-related problems. The list of non-technical problems is as follows:
- Balance Deduction Issues
- Service Quality Complaints
- Behavior Complaint
- Bill Generation Problems
- Bill Amount Issues
- Plan Information and Changes
There are a number of services, which MTNL provides in the Delhi Circle. These services include everything from Broadband to Mobile Communication. If you are facing any type of queries related to anyone the given services, then you can contact MTNL Customer Care Cell. The list below contains all the Delhi MTNL Customer Care Number:
INTERNET ISSUES HELPLINE | Phone: 1504,22221504, 23359273,23359595,23359696 Toll-free: 1600-111-172 |
DOLPHIN SERVICES HELPLINE | Phone: 98681-12345,1503 |
GENERAL QUERIES HELPLINE | Phone: 1500/1501 (only for MTNL) Phone: 22221500 / 23356666 |
GARUDA SERVICES HELPLINE | Phone: 1502 or 22221502 |
MTNL Customer Care Number for Mumbai Circle
There are a number of services, which MTNL provides in the Mumbai Circle. These services include everything from Broadband to Mobile Communication. If you are facing any type of queries related to anyone the given services, then you can contact MTNL Customer Care Cell. The list below contains all the MTNL Mumbai Customer Care Numbers:
INTERNET ISSUES HELPLINE | Phone: 1504,22221504, 23359273,23359595,23359696 Toll-free: 1600-111-172 |
DOLPHIN SERVICES HELPLINE | Phone: 98681-12345,1503, 22221503 |
GENERAL QUERIES HELPLINE | Phone: 1500 or 22221500 Phone: 1800221500 (Toll-Free), 1800224422 (Toll-Free) |
GARUDA SERVICES HELPLINE | Phone: 1502 or 22221502 |
Other Important MTNL Customer Care Numbers
There are other important numbers for general MTNL Queries. One can resolve the queries by contacting the given numbers:
| MTNL Enquiry | 197 |
| Code Enquiry | 1582 |
| Public Grievance Cell | 1509 |
| General Support Number | 1500 |
Note: Complaint Escalation
If the customer care does not resolve your problems, then you can directly contact the higher authority. Here are some important numbers for complaint escalation:
- Executive Director: 23325544
- Chief General Manager: 24334455
- Central Region: 24369999
- East Region: 23232695
- North Region: 27915341
- West Region: 25451600
If you are one of those people who like to communicate via official emails, then we also got a solution for you. So, here is a list of Email Address to contact MTNL Customer Care:
- Enquiry: 1504@bol.net.in
- Feedbacks: delhi@bol.net.in
- Dolphin: 1503@bol.net.in
- General Multipurpose: dotpg@bol.net.in
- MTNL Self Care:selfcare@mtnl.net.in
We hope you have got all the information related to MTNL Customer Care Number. If you still have any queries then please comment below. Our team will be more than happy to contact you and resolve your queries.
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